What is CarePulse?

What problem do we solve?

• Hospital Profitability and Quality begins in the ED

  • 43 of 100 people will visit an ED this year

  • 65-75% of your admissions come to the ED First.

• Waiting- all EDs have a wait,

  • most commonly between noon and 10 pm.

  • Patients who wait increase risk, decrease quality and increase cost.

  • 10 patient leaving without being seen equates to millions of lost profit annually.

  • Decreases waiting by improving the viability and accountability of your most critical resources- your beds and your staff

CarePulse is:

• HIPPA compliant, cloud-based web application

• Measures 59 patient care and resource bottlenecks, many previously hidden, and unmanaged and uncontrolled

• Real-time data promotes involvement of all levels of management. Visualize real problems, real-time.

• CarePulse Real time problem solving removes the age-old “pulling out the retrospectoscope” or using Gestalt. The data analyzation speaks for itself.

CarePulse Value Proposition::

• Increase revenue by capturing LWBS and lost market share.

  • 10 patients LWBS per day equates to over $2 Million in lost profit

• Improve Satisfaction of staff and patient by removing the daily problems that are often hidden.

• Improve all ED throughput metrics and increases capacity.

  • Door to Doctor

  • ED Discharge patient Length of Stay

  • ED Admitted patient Length of Stay

  • Decrease patients who leave without being seen (LWBS)

Hospital employees are in the business because they care. Processes have separated departments into individual silos. With transparency from each department, the patient moves to the front of the line. Each department now can see where any potential stoppage slows down the emergency care process and works together as one to move emergency medical care forward. CarePulse promotes this with real-time transparency and accountability. Patient care is no longer held up because a department in the emergency care chain is not updated on need.

Our mission is simple: to make emergency care healthy once again.

It's no secret healthcare in the U.S. and around the world has been the subject of much scrutiny. Doctors and administrators are scrambling to identify the problems plaguing the "health" of hospitals in the past 20 years. Statistics prove that a crisis exists in the healthcare system, especially in emergency department care. The sampling of headlines below reflect the growing concern from continued decline and negative reporting. 
 

Is it a personnel or process problem?

“The reality across the nation is hospitals operate in an environment of responsibility-shifting, finger-pointing, and general inefficiency resulting in compromised patient care, lower staff morale, and leaner revenue.” – Dr. Jeffrey R. Dreyer  

Let's look below at some of the contributing factors to the increasing pressure on emergency department care today.

Insurance Pays Less
Insurance companies complain of runaway costs and begin limiting the amount paid on hospitalization costs. This leaves a burden on the hospital when patients can't afford to absorb those differences. Often the debt must be forgiven by the hospital and reflects in diminishing profits.

Hospital Profits Decline
Hospitals are very expensive to build, run and maintain. Through technology much has improved, but hospitals cannot stay open without money for salaries, supplies and bills. As profits decrease, staff is reduced, creating more stress due to expected performance from the remaining staff. 

ED Closures
When decreased profits and increased debt in hospitals hits critical mass, budget cuts decrease staff causing performance, cleanliness and care to suffer. As the burden of debt to profit becomes too great, the hospital must close down departments. The emergency department is often the first to go.

Long Wait Times
With ED and hospital closures, overcrowding exists in the remaining facilities. Staff become overworked and overstressed, leading to diminished care. With budget cuts, new technology to assist the staff becomes unaffordable. These issues definitely contribute to longer wait times.  

We are not interested in pointing a finger at a problem but facilitating positive solutions to change the Emergency Department forever.

We have developed predictive and prescriptive software that identifies, in the live environment, bottlenecks in patient flow and waste. With a visual screen and escalating alerts, the software assists staff and leaders to easily identify issues before they are out of control. Accurate operational assessments can now be made for both management and staff, returning a “team” atmosphere to the ED as all parties are able to simultaneously see and address bottlenecks in the system. CarePulse is making a difference and changing an industry by assisting staff in improving patient care quality.

The ED is a highly variable environment. In the blink of an eye, the ED can go from smooth sailing to chaos. Some sources of slowdowns are easily identified as a trauma occurs or “the bus unloads.”  However, many are hidden and difficult to visualize, such as:

• Under or unutilized bed resources
• Bed opportunities
• Testing delays
• Surges in volume or acuity
• Management of admission flow

These bottlenecks are not easily identified. Software utilizing live streaming, multisource data that analyzes, identifies, monitors and alerts users of system bottlenecks did not exist until now with CarePulse. Monitoring the throughput progress is as easy as looking at your computer, TV or handheld device, from anywhere in or outside of the hospital. 

We care and have made it our mission and mandate to see change and health come back to healthcare operations.